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Terms of Use

Entire Agreement

Other than as specifically provided in any separate formal purchase agreement between you and Narain Audio & Lighting LLP, these terms and conditions (this “Agreement”) apply to all of your online purchases from our website and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Narain Audio & Lighting LLP.

Pricing

Prices, product descriptions, and availability can change quickly, Narain Audio & Lighting LLP does not warrant the accuracy or completeness of the information provided on the Site. MRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MRP and, for any given product, no sales may have occurred at MRP.

MRP is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MRP without notifying us. Please contact the manufacturer of a specific product for the most up-to-date MRP information.

MRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MRP and for any given product, no sales may have occurred at MRP.

Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.

Values associated with items labeled "free with purchase" are based upon MRP.

Acceptance

By purchasing products and/or services from Narain Audio & Lighting LLP, you agree to be bound by and accept this agreement. Orders are not binding upon Narain Audio & Lighting LLP until accepted by Narain Audio & Lighting LLP.

We reserve the right to refuse service to anyone. Narain Audio & Lighting LLP will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.

Payment terms- orders

Online orders can be paid by: VISA, MasterCard, NEFT, Cheque, Direct Cash Deposit. If you cannot place an order online, just call us at (022) 284 78339 to place your order, or email. All non-credit-card orders are subject to a 10-business-day hold. Cash can be directly deposited into our bank account.

Shipping Charges- Taxes and Title

Separate charges for shipping and handling will be shown on your order form. Most orders received before 5:00 pm, Monday through Friday, are shipped within 5 working days. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

All items purchased from Narain Audio & Lighting LLP are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or call us.

Out of Stock Items

We try to ensure that inventories shown on the site are correct but from time to time, stock shortages may occur. If an item is out of stock, we will notify you by email with an approximation of when the item is expected to arrive. If this time is over 10 working days, we will automatically issue a complete refund and place your order on hold.

Limited Quantities

Some products, including those identified as Hot Buys, Closeouts, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.

Limited Warranty

All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. The full text of any such warranty is available, free of charge, upon written request addressed to: Narain Audio & Lighting LLP.

Narain Audio & Lighting LLP PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Narain Audio & Lighting LLP Audio & Lighting LLP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

Return Policy

Unopened items may be returned within 7 days from the delivery date for an exchange or credit. Freight and Octroi charges to be paid by the buyer. Items that have been opened may be accepted back at our discretion however a restocking fee will apply.

If the product you have purchased Narain Audio & Lighting LLP has a manufacturing fault, we will facilitate the repair or replacement under the warranty provided by the Manufacturer/ distributor of that product. If the item is DOA (dead on arrival) or develops a fault that is covered by the warranty within 7 days from the delivery date we will replace the item immediately with a new one.

We only accept returns made within the first 7 days of receipt of shipment. Should you find it necessary to return any merchandise, it must be shipped within this 7 day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner's manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a minimum fifteen percent (15%) restocking fee.

Software and Equipments bundled with Software cannot be returned or exchanged as opening the package means the software is compromised. We can only repair such products when they are defective.

The following items are nonreturnable except for defects: computer software, Equipments bundled with Software ,soundcards, internal earphones, earplugs, raw-frame speakers, turntable cartridges, washed or worn clothing and footwear, body jewelry, books, cassettes, CDs, DVDs, and videos. Narain Audio & Lighting LLP only accepts returns made within the first 10 days from shipment. Ifyou find necessary to return any merchandise, it must be shipped within this 10 day guarantee period. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner's manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a Minimum 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

Returns originally paid for by credit card are issued a credit for the purchase price. Refunds are issued for product value only, excluding shipping and handling.

Cancellation and Refund Policy

A “No Refund Policy” normally allows a user to cancel the service but there are no refunds for previous use. Narain Audio & Lighting LLP do not offer a refund or credit on any purchase. Unopened items may be returned within 7 days from the delivery date for an exchange but no refund.




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